Strategic Operations · New York City

I turn complexity
into clarity. And
clarity into results.

Strategic operations professional with 5+ years partnering with C-suite leaders to drive execution, build systems that last, and keep high-stakes initiatives on track. Open to senior individual contributor and operations leadership roles.

View My Work ↓ Get In Touch ↓ Download Resume
5+ Years in Ops
20% Faster Delivery
15% Cost Reduction
C-Suite Exec Partners

About Me

The person behind
the plan.

Hi,

I'm Kachi Okonkwo, a Strategic Operations and Executive Support professional based in New York City. My career has been built on one core belief: that an organization only moves as fast as its operational clarity allows.

Over 5+ years at Doris Leslie Blau, a premier NYC luxury gallery with international operations spanning the US and Europe and multi-million dollar inventory moving across a global vendor network, I've worked directly alongside C-suite executives to design the systems, reporting structures, and decision-making frameworks that keep complex, multi-stakeholder initiatives running smoothly.

Whether I'm untangling a cross-regional project, restructuring a vendor logistics chain, or building an executive dashboard from scratch, I bring the same thing to every room: a bias for clarity and a commitment to delivery.

My background in premedical sciences gave me something most ops professionals don't have: a trained instinct for high-stakes, evidence-based decision-making under pressure. That same muscle is what runs a clean quarterly review and keeps a 10-vendor project from going sideways.

🎯

Systems Thinker

I design for scale, building processes that work the first time and improve over time.

📊

Data-Informed

Every recommendation I make is grounded in metrics, variance analysis, and real evidence.

🤝

Executive Partner

I work at the intersection of strategy and execution, translating vision into action.

⚡

Built for Speed

Fast-paced, high-stakes environments aren't a challenge. They're where I do my best work.

Kachi Okonkwo
Open to Opportunities Strategic Ops · Executive Leadership

By The Numbers

Measurable impact.
Every time.

I don't just manage work. I move the needle. Here are three numbers that define how I operate.

20%

Faster Project Delivery

Led cross-functional initiatives spanning multiple regions and 10+ stakeholders, managing scope, risk, and alignment to achieve up to a 20% reduction in delivery timelines without adding headcount.

15%

Logistics Cost & Time Cut

Redesigned international logistics across 8+ vendors and multiple shipping lanes, reducing transportation costs and transit time by up to 15% through systematic KPI tracking and renegotiated terms.

8+

Vendors Managed Across Two Continents

Oversaw a global vendor network spanning the US and Europe, managing seven-figure budgets, contract terms, SLA compliance, and performance benchmarks across all active logistics relationships.

Expertise

What I bring
to the table.

🏗️

Strategic Executive Support

I serve as an operational partner to C-suite leaders, managing prioritization, coordinating cross-functional work, and ensuring strategic decisions translate into real execution.

Chief of Staff Support Executive Briefings Leadership Alignment Priority Management Google Workspace Slack Notion
📐

Project & Program Management

From scope definition to final delivery, I own the entire project lifecycle. I keep cross-regional teams aligned, risks managed, and timelines honored, even when the goalposts shift mid-project.

Google PM Certified Scope Management Risk Assessment Stakeholder Comms Asana Monday.com
💰

Financial Tracking & Budgeting

I translate financial data into leadership-ready narratives. Budget tracking, variance analysis, expense reconciliation, gross profit reviews: I build the financial visibility that drives confident decisions.

Budget Management Variance Analysis Expense Reconciliation Forecasting Excel / Google Sheets Financial Dashboards
⚙️

Process Improvement & Ops Excellence

I find inefficiency and replace it with systems that scale. Whether it's a vendor logistics chain or an internal reporting workflow, I build frameworks that improve transparency, governance, and throughput.

SOP Development Workflow Design Vendor Management Change Management Airtable

Case Studies

Real work.
Real results.

Three examples of how I've driven operational impact, from logistics redesign to executive intelligence infrastructure.

Case Study 01

Rebuilding a Global Logistics Engine to Cut Costs & Transit Time

Vendor & Logistics Doris Leslie Blau · 2022–Present
Role Project Lead, End-to-End Ownership
Scope 8 vendors · No additional budget allocated
Timeline Fall 2022 – Spring 2023
Tools Google Sheets · Asana · Gmail
The Challenge

A fragmented vendor network with no performance baseline

International shipping for high-value luxury inventory was managed reactively. No performance benchmarking, inconsistent vendor terms, and no visibility into cost or time variance across routes. Every shipment was an isolated event.

The Approach

Systematic vendor evaluation + logistics strategy redesign

I audited all active vendor relationships and shipping lanes, renegotiated terms with key partners, and built a performance monitoring framework that gave leadership live visibility into logistics health. The KPI framework tracked four core metrics across all vendors:

  • Cost per shipment vs. baseline
  • Transit time variance by route
  • Vendor SLA adherence rate (%)
  • Customs delay frequency
The Outcome

Leaner costs, faster delivery, zero compliance gaps

The redesigned logistics strategy delivered measurable, sustained improvements across the network, with full customs compliance maintained throughout.

15% Reduction in transportation costs AND transit time, maintained quarter over quarter
📊 Sample Output: Vendor KPI Scorecard
Case Study 02

Accelerating Cross-Regional Project Delivery by 20% Without Adding Headcount

Program Management Doris Leslie Blau · 2022–Present
Role Project Owner
Scope 7 vendors · No additional budget allocated
Timeline Fall 2022 – Winter 2022
Tools Google Suite · Gmail
The Challenge

Slow delivery cycles across multi-stakeholder, multi-region initiatives

High-visibility projects were consistently slipping timelines due to misaligned stakeholders, unclear ownership, and reactive risk management. The cost of delay wasn't just financial; it affected executive confidence and client relationships.

The Approach

Structured governance, proactive risk mapping, and decision cadences

I introduced a project governance model built on RACI frameworks, stakeholder mapping, a live risk register, and standardized project roadmaps. Regular sprint cadences replaced ad-hoc check-ins, and a structured escalation protocol ensured decisions were made at the right level before issues compounded.

The Outcome

Faster delivery, stronger stakeholder trust, same team

With no additional resources, delivery timelines improved consistently across the portfolio. Stakeholder satisfaction rose as visibility into project health became the norm rather than the exception.

20% Reduction in delivery timelines across cross-regional, high-visibility initiatives
📋 Sample Output: RACI Matrix
Case Study 03

Building an Executive Intelligence Infrastructure in 3 Weeks, Zero Budget

Executive Operations Doris Leslie Blau · 2022
Role Project Owner
Scope Internal only · No external vendors or additional budget
Timeline 3 weeks
Tools Google Suite
The Challenge

Leadership flying blind across five reporting streams

Financial data, project status, vendor performance, and budget variance all lived in separate places. Executives were spending significant time each week pulling information together rather than acting on it. There was no single source of truth and no consistent rhythm for reviewing operational health.

The Approach

Full build using existing tools, existing team, zero new spend

Working entirely within Google Suite and without any additional headcount or budget, I designed and built a consolidated reporting suite from scratch: executive dashboards, budget tracking templates, variance summaries, and gross profit reviews. I also established a recurring briefing cadence so leadership received the right information on a predictable schedule rather than on demand.

The Outcome

Full visibility delivered in 3 weeks, at no cost

Five reporting streams consolidated into one dashboard. Decision turnaround dropped from days to hours. Leadership shifted from reactive fire-fighting to proactive planning, with risk flags surfacing before they reached the executive layer. The infrastructure has been in active use since delivery.

3 wks Full executive reporting infrastructure delivered from scratch, zero budget, using existing tools only
📈 Sample Output: Executive Dashboard Template

Career

Where I've built
what I know.

Oct 2022 – Present
Project Manager, Executive Operations & Logistics
Doris Leslie Blau, New York, NY · Promoted based on performance
  • Strategic operations partner to C-suite, supporting planning and execution across high-visibility initiatives
  • Led cross-functional and cross-regional projects, achieving 20% reduction in delivery timelines
  • Prepared executive-level reports, dashboards, and presentations translating financial data into decision-ready narratives
  • Partnered with finance leadership on budget tracking, variance analysis, and gross profit reviews
  • Managed vendor relationships and logistics strategy, cutting costs and transit time by up to 15%
Oct 2020 – Oct 2022
Project Coordinator, Executive Support & Operations
Doris Leslie Blau, New York, NY
  • Supported C-suite through calendar coordination, meeting logistics, and operational execution
  • Coordinated international shipping, customs, and vendor logistics for high-value luxury inventory
  • Maintained project documentation, status reporting, and performance tracking for leadership visibility
  • Collaborated with finance to track budgets, reconcile expenses, and enforce internal controls
  • Proactively assessed schedule, scope, and cost impacts, managing stakeholder expectations ahead of risk
Apr 2019 – Mar 2020
Project Coordinator, Operations
Z Party Hall, New York, NY
  • Coordinated day-to-day operations, scheduling, and on-site execution for corporate and private events
  • Partnered with vendors and internal teams to ensure seamless delivery and client satisfaction

Education & Certifications

Credentials that
back the work.

🎓

Google Project Management Certificate

Comprehensive certification covering project lifecycle management, risk assessment, stakeholder communication, agile methodologies, and data-driven decision-making.

2023
🏛️

Basic Sciences in Medicine, Premedical

Caribbean Medical University, Curaçao. A rigorous scientific foundation that built the analytical instincts (evidence-based reasoning, precision under pressure, high-stakes prioritization) that directly inform how I approach operations today.

Caribbean Medical University

Tools & Platforms I Work With

Google Workspace Microsoft Excel Asana Monday.com Notion Slack Airtable Google Sheets PowerPoint Zoom

Let's Connect

Ready to bring
order to your complexity?

Whether you're looking for a strategic operations leader, an executive partner, or a consultant to untangle a complex initiative, I'd love to talk.

Email Me → 512-712-6465
✉️ info@kachiokonkwo.com 💼 LinkedIn Profile 📍 New York City